Cancellation and Rescheduling Policy for Allroundfix
Effective Date: 09/16/2025
At Allroundfix LLC, we value customer satisfaction and aim to provide reliable and professional services. This Refund & Cancellation Policy explains the terms under which customers may cancel services or request refunds.
- Service Cancellations
- Customers may cancel a booked service by contacting us via phone or email.
- Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund.
- Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee or partial refund.
- No-shows (failure to provide access or availability at the scheduled time) may result in full service charges with no refund.
- Refund Eligibility
Refunds may be issued in the following cases:
- Advance payments for services canceled within the eligible cancellation period.
- Overpayment or duplicate charges made in error.
- Services not delivered due to circumstances under our control.
Refunds will not be issued for:
- Dissatisfaction with services where work was completed as requested.
- Issues arising from pre-existing hardware/software defects or customer negligence.
- Third-party costs (e.g., parts, software licenses) already purchased on behalf of the customer.
- Refund Process
- Approved refunds will be issued to the original method of payment (credit/debit card, bank transfer, or other approved method).
- Refunds will be processed within 7–10 business days after approval.
- In some cases, bank or payment gateway delays may affect the exact timing of refund availability.
- Rescheduling
- Customers may request to reschedule a service at least 12 hours before the appointment without additional fees.
- Rescheduling requests made less than 12 hours before may incur a rescheduling charge.
- Contact for Cancellations & Refunds
For cancellations, rescheduling, or refund requests, please contact us:
Allroundfix LLC
670 River St, Hyde Park, MA 02136, USA
1-800-857-2303
️ customer@allroundfix.com